The staff were excellent and were so accommodating to us (we were staying with a toddler and a dog but none of the staff made us feel like an inconvenience, instead they made us feel very welcome and comfortable). The food was excellent, our room was beautiful and comfortable, everything was such a high standard. There was an issue with an unexpected charge and the staff handled it so professionally. The welcome cookie seems like a small thing but it was delicious (!) and instantly put us in a great mood when we arrived. Thanks for everything, we'll be back.
Eryn
November 2023
I recently stayed at this hotel with my partner and our dog, and I must say it was a wonderful experience! From the moment we arrived, it was clear that the hotel was dog-friendly—our furry friend was warmly welcomed with treats at the reception, which was such a thoughtful touch. I had a special request for synthetic bedding (duvet and pillows), and the staff handled it promptly and without any issues. I’m incredibly grateful for their attentiveness and efficiency in accommodating this request. The food was another highlight of our stay. As a vegan, I often struggle to find suitable options at restaurants, but this hotel offered several delicious vegan dishes, which I thoroughly enjoyed. The decor in the hotel is a bit tired, but I can imagine how much work it would be to update such a large property. Despite this, all the facilities, including the bed and bathroom, were exactly as they should be. I prefer to focus on the positive aspects rather than nitpick minor details, and there were plenty of good elements to appreciate. The hotel staff were exceptionally friendly and helpful, making us feel at ease throughout our stay. One of my favourite aspects of the hotel was its spacious, dog-friendly lounges. It was so nice to relax in these areas with our dog by our side. The building itself is quite large and boasts some truly beautiful features—you just need to take a closer look to appreciate them. The architecture of the main building, the massive old doors, the stained glass at the main entrance, the stunning staircases, and the intricate details throughout the hotel all added to its charm. We had a lovely stay, and I am sure it was mostly thanks to the wonderful people who work there and do such a fantastic job. I highly recommend this hotel, especially for those travelling with pets or looking for thoughtful service and unique surroundings.
Agnieszka
December 2024
Breakfast buffet was great but we missed mushrooms! Breakfast times are good and general atmosphere was relaxed. Room was comfortable, towel storage in bathroom is lacking. Corridors decor and carpets look a bit tired in areas. Dinner in main restaurant was very nice as was the food available in the cocktail bar and lounge area. Staff throughout the hotel are all lovely, friendly, attentive and very professional.
Elizabeth
October 2024
Convenient location, nice staff, comfy bed, generally good.
Georgia
October 2024
Room was lovely really nicely spacious, the view looking onto the trees was great. It was super quite at overnight even with the windows open we had a great nights sleep. Breakfast was super lots of choices and the staff ensured nothing ever ran out, fresh orange deuce, was the best. On top of all that we got to take our dog to stay as well, highly recommend to anyone with a four legged friend.
Ewan
July 2024
Its was beautiful, the drive up was grandiose. The rooms were ok , the hallway was dull and in need of a freshen up . The beds were comfortable and Sophie from guest relations was extremely helpful. Asking us if we needed anything. We requested 2 pillows and they were at the door within minutes. Checking in with hot cookies and service with a smile. The Staff were awesome and made us feel special. The breakfast was fantastic with a great choice to suit everyone. I would definitely come back … thankyou xx
Margaret
October 2024
Love the warm cookie welcome! Dinner was top quality, I enjoyed the lamb rump which went down really well with a bottle of malbec which was recommended by the waitress. Bed was king size and very comfortable, room is clean. We also used the spa facility which was great! Breakfast buffet was amazing - great selection of hot and cold foods/toast/spreads. The haggis was the star of breakfast - best haggis I have ever eaten. I would happily return just for the haggis! Overall, great value for money, nothing to complain about, would return anytime!
Fong
August 2024
I have stayed a few times now it’s always been great love the location and the staff are friendly
Paul
July 2024
We loved the relaxing vibe, staff friendly and pleasant. Building is beautiful we had a room overlooking the front grounds, The room was lovely and spacious. Bed huge and very comfortable. We enjoyed use of the pool. The grounds are lovely for a stroll. It's not far to walk into town which is quaint and pretty. We ate in nick nairn's restaurant we had a very enjoyable meal. Quiet areas to sit and have a drink or coffee away from the biz if you choose. We had a very enjoyable overnight stay and would love to return sometime soon
Lynn
January 2025
from the girl that checked us in to every other member of staff they were all just excellent so very polite and nothing was a problem, the dinners we had on both nights in the restaurant were excellent , very tasty and good size of portions , the lunch we had in the Cocktail bar was the same , the breakfast was exceptional and so many choices for a buffet breakfast and all the food was piping hot which is very unusual for a buffet breakfast. when we had no long got into our room we got given a Scottish welcome basket which was full of tasty goodies and we thought that this was a very nice touch from the hotel.
Cyril
April 2024
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